Support
Frequently asked questions
Have more questions? Call or text us at (602) 777-3212
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Do I need to be home or present during the detailing service?
No, you don’t need to be home or present during the detailing service. In fact, most of our clients prefer to keep the process as simple and hassle-free as possible. When our cleaning technicians arrive, there are a few convenient options for gaining access to your vehicle's interior:
Hand Deliver the Keys: You can personally hand your keys to the technician when they arrive.
Use Our Magnetic Key Holder (membership customers): If we are servicing your vehicle on a regular basis, for added convenience, we provide you with a small magnetic keyholder. Simply place your key inside the holder and stick it under your car on the frame or inside the gas tank area. When our technicians arrive, they’ll retrieve the key, unlock your vehicle, and begin cleaning. Once the job is complete, they will place the key back into the magnetic keyholder before they leave. (This is by far the most common and preferred method among our clients.)
With these options, we ensure your experience is seamless and stress-free, even if you’re not around during the service.
Hand Deliver the Keys: You can personally hand your keys to the technician when they arrive.
Use Our Magnetic Key Holder (membership customers): If we are servicing your vehicle on a regular basis, for added convenience, we provide you with a small magnetic keyholder. Simply place your key inside the holder and stick it under your car on the frame or inside the gas tank area. When our technicians arrive, they’ll retrieve the key, unlock your vehicle, and begin cleaning. Once the job is complete, they will place the key back into the magnetic keyholder before they leave. (This is by far the most common and preferred method among our clients.)
With these options, we ensure your experience is seamless and stress-free, even if you’re not around during the service.
What cities in Arizona do you service?
We currently provide service to the following cities in Arizona: Gilbert, Mesa, Chandler, and certain parts of Tempe, Apache Junction, and Queen Creek. If you’re outside these areas but would like to use our services, we encourage you to call, text, or email our office. Let us know your location, and we’ll do our best to accommodate your request. In many cases, we can determine the travel cost to service your vehicle(s) and work with you to find a solution. We strive to serve as many customers as possible and rarely turn anyone away if it can be avoided!
Do I need to provide water or electricity?
No, you don’t need to provide water or electricity. At Wash My Mobile, our vehicles are fully equipped with water tanks, generators, and all the tools necessary to service any vehicle. In fact, we don’t use your water because it’s often filled with hard water minerals like calcium and magnesium that can leave residue or buildup on your vehicle.
Instead, we use a DI (Deionized) and Water Softener system in our water tanks to ensure your car receives the cleanest wash and streak-free dry possible. This self-sufficient setup allows us to deliver top-quality results every time, wherever you are.
Instead, we use a DI (Deionized) and Water Softener system in our water tanks to ensure your car receives the cleanest wash and streak-free dry possible. This self-sufficient setup allows us to deliver top-quality results every time, wherever you are.
How long does the average cleaning take?
The time it takes depends on which package/service you selected.
One Time Mobile Detail: This comprehensive service includes shampooing carpets and floors, conditioning and protecting surfaces, and more. It typically takes 1.5 to 2 hours to complete.
2 Car Cleanings a Month: These routine interior and exterior cleanings are designed for maintenance and efficiency, taking an average of 45 minutes per session.
One Time Mobile Detail: This comprehensive service includes shampooing carpets and floors, conditioning and protecting surfaces, and more. It typically takes 1.5 to 2 hours to complete.
2 Car Cleanings a Month: These routine interior and exterior cleanings are designed for maintenance and efficiency, taking an average of 45 minutes per session.
What’s the Difference Between a Mobile "Detail" and a Mobile "Cleaning"?
The difference is drastic, and it’s important to know what you’re paying for. Many companies advertise “mobile detailing” but only provide basic mobile cleanings while still charging detail-level prices. A mobile detail involves in-depth cleaning, including services like shampooing carpets and upholstery, applying UV protectants to interiors, and dressing tires for a high-quality shine. On the other hand, a mobile cleaning is more of a basic upkeep, focusing on surface-level cleaning without shampooing, UV protectants, or tire dressing.
Do you clean all vehicle types and sizes?
Yes, we clean all vehicle types and sizes—from compact coupes and sedans to full-size SUVs and lifted trucks. Unlike many other mobile cleaning services, we never charge extra based on the size of your vehicle.
Our pricing is simple, straightforward, and transparent. We don’t believe in hidden fees or complicated cost structures where the price suddenly increases when we show up. At Wash My Mobile, we follow the “Keep It Simple” philosophy because we know our clients appreciate pricing that’s clear, honest, and easy to understand.
No matter what you drive, you’ll always get the same exceptional service at the same affordable price.
Our pricing is simple, straightforward, and transparent. We don’t believe in hidden fees or complicated cost structures where the price suddenly increases when we show up. At Wash My Mobile, we follow the “Keep It Simple” philosophy because we know our clients appreciate pricing that’s clear, honest, and easy to understand.
No matter what you drive, you’ll always get the same exceptional service at the same affordable price.
How Is "Wash My Mobile" The Leading Mobile Detailing Service in Gilbert?
We stand out as the top choice for mobile car cleaning with unmatched quality and service.
Here's what sets us apart:
Premium Chemicals: We exclusively use top-rated, industry-leading brands like P&S, Meguiar’s, and Adam’s Polishes, ensuring the best care for your vehicle. These premium products are trusted by automotive professionals worldwide for their superior results.
Unbeatable Value: No other service offers twice-a-month interior and exterior cleanings for only $99/month. It’s the most convenient and affordable way to keep your car in showroom condition year-round.
State-of-the-Art Equipment: Our cleaning techs use advanced tools like Mytee Extractors, high-performance power washers, and specialized equipment to deliver flawless results every time.
Certified Professionals: Each of our technicians undergoes a thorough background check and rigorous certification process, so you can trust that your car is in the hands of skilled experts.
Licensed, Bonded, and Insured: We’re fully licensed, bonded, and insured for your peace of mind.
5-Star Rated Service: With consistent 5-star ratings on Google, our customers love the exceptional care and attention we bring to every cleaning..
Here's what sets us apart:
Premium Chemicals: We exclusively use top-rated, industry-leading brands like P&S, Meguiar’s, and Adam’s Polishes, ensuring the best care for your vehicle. These premium products are trusted by automotive professionals worldwide for their superior results.
Unbeatable Value: No other service offers twice-a-month interior and exterior cleanings for only $99/month. It’s the most convenient and affordable way to keep your car in showroom condition year-round.
State-of-the-Art Equipment: Our cleaning techs use advanced tools like Mytee Extractors, high-performance power washers, and specialized equipment to deliver flawless results every time.
Certified Professionals: Each of our technicians undergoes a thorough background check and rigorous certification process, so you can trust that your car is in the hands of skilled experts.
Licensed, Bonded, and Insured: We’re fully licensed, bonded, and insured for your peace of mind.
5-Star Rated Service: With consistent 5-star ratings on Google, our customers love the exceptional care and attention we bring to every cleaning..
What Chemicals Do You Use on My Vehicle?
At Wash My Mobile, we believe in protecting your vehicle with the best products in the industry. That’s why we only use premium, eco-friendly chemicals that are rated the highest in the car care world. Unlike over 85% of mobile detailers who cut corners with cheap, harmful products, we invest in the most trusted brands, including Adam’s Polishes, Meguiar’s, and P&S. Ask any reputable car expert about these brands and they will testify of the quality of these products.
These brands are the gold standard among car experts, designed to safely clean, protect, and restore your vehicle without compromising its finish. While they cost more than off-brand alternatives, the quality, durability, and long-term benefits are unparalleled. With Wash My Mobile, you can rest assured your car is in expert hands, receiving the care it truly deserves.
These brands are the gold standard among car experts, designed to safely clean, protect, and restore your vehicle without compromising its finish. While they cost more than off-brand alternatives, the quality, durability, and long-term benefits are unparalleled. With Wash My Mobile, you can rest assured your car is in expert hands, receiving the care it truly deserves.
Do I need to empty my car before you arrive?
No, you don’t need to clean out your car before our detailing techs arrive. However, we do recommend it! When most items are cleared from the vehicle, we can focus more on delivering a thorough, high-quality detail instead of spending time moving or bagging belongings. That said, we completely understand busy schedules and don’t want to add any extra stress. Our team is happy to bag and separate any belongings left in the vehicle when we arrive, ensuring a smooth and hassle-free experience for you.
Do you provide mobile detailing services for company fleet vehicles?
Yes, we specialize in detailing and maintaining company fleet vehicles in Gilbert, Chandler, Mesa, and beyond. In fact, we are one of the very few mobile detailing services in Arizona with established contracts and relationships with major organizations, cities, counties, and businesses. These clients trust us to manage their vehicle fleets daily, weekly, monthly, or yearly. We are licensed, bonded, and insured, making us uniquely qualified to handle fleet management with professionalism and expertise. Whether it’s a small business or a large organization, we ensure your fleet stays clean, maintained, and ready for the road.
